Terms of Service

Last updated: October 19, 2026

These Terms of Service (“Terms”) govern your use of the website and services provided by INOVAUP (“we,” “us,” or “our”). By accessing our website or requesting services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Use of Our Website

You may use our website to learn about our services, request information, schedule consultations, and submit service inquiries. You agree to provide accurate, current, and complete information when submitting a request and to update that information if it changes.

You agree not to misuse the website, including attempting to disrupt its operation, submit false information, or access data you are not authorized to access.

2. Our Services

INOVAUP provides services based on the scope, requirements, and terms agreed upon with each customer. Specific deliverables, timelines, pricing, and responsibilities will be outlined in the applicable proposal, estimate, or service agreement.

Information provided on our website is for general informational purposes. Submitting an inquiry or service request does not establish a binding service agreement or confirm an appointment. Requests are subject to review and confirmation by our team.

Any changes to an approved scope of work may require an updated agreement, additional fees, or adjustments to the project timeline.

3. SMS Text Messaging Terms & Consent

By providing your mobile phone number and checking the SMS consent box on our website forms, you expressly consent to receive recurring automated and non-automated text (SMS) messages from INOVAUP at the number you provided. These messages may include appointment confirmations, scheduling updates, service reminders, project updates, follow-ups, and related customer care communications.

Consent is not a condition of purchase: Consenting to text messages is voluntary and is not required to request information, receive services, or make a purchase. You may contact us by email if you prefer not to receive text messages.

Message frequency: The number of messages you receive will vary based on your inquiries, services, appointments, and interactions with us.

Opt out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message from us. Upon receiving your request, we will send a single confirmation message, and no further SMS messages will be sent unless you re-subscribe.

Help: For assistance, reply “HELP” to any message or contact us at +1 508-978-2500 or office@inovaup.com.

Carrier charges: Message and data rates may apply based on your mobile service plan. INOVAUP is not responsible for messaging or data charges imposed by your carrier.

Carrier liability: Carriers are not liable for delayed or undelivered messages.

Eligibility: You must be at least 18 years old and the owner or authorized user of the mobile number you provide. You agree to notify us if you stop using that number or are no longer authorized to receive messages at that number.

Privacy: Mobile information and SMS consent will be handled as described in our Privacy Policy. We do not share mobile information or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes.

4. Appointments and Scheduling

Appointment and consultation requests are reviewed and confirmed by our team. Availability, scheduling, and any applicable fees are discussed before an appointment is finalized.

We reserve the right to reschedule or decline a request based on availability, project requirements, or the scope of services requested. If you need to cancel or reschedule an appointment, please contact us as soon as possible.

5. Payment and Fees

Pricing, payment schedules, and applicable fees are communicated in the relevant proposal, estimate, invoice, or service agreement.

By authorizing services, you agree to pay the charges associated with the approved scope of work. Additional services or changes requested after approval may result in additional charges, which will be communicated before the additional work begins.

Any deposit requirements, recurring charges, cancellation fees, or refund terms will be specified in the applicable service agreement.

6. Warranties and Limitations

Any warranties, guarantees, or service commitments will be expressly stated in the applicable written service agreement. Results and completion timelines may depend on the project scope, customer cooperation, third-party services, and other factors relevant to the work.

Our website is provided on an “as available” basis. We do not guarantee uninterrupted or error-free website access.

Nothing in these Terms limits any rights or warranties that cannot be excluded under applicable law.

7. Limitation of Liability

To the fullest extent permitted by law, INOVAUP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including any failure or delay in text message delivery.

To the fullest extent permitted by law, our total liability for any claim is limited to the amount you paid us for the specific service giving rise to the claim.

These limitations do not apply to liabilities that cannot be excluded or limited under applicable law.

8. Changes to These Terms

We may revise these Terms from time to time. Updates are effective when posted on this page. The “Last updated” date reflects the most recent revision.

Continued use of our website or services after changes take effect constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

9. Contact Us

If you have questions about these Terms or need assistance with SMS communications, contact us:

INOVAUP
Phone: +1 508-978-2500
Email: office@inovaup.com
Website: inovaup.com

Reply “STOP” to any text message to opt out of SMS communications at any time.